Welcome to Intale.com (the "Website"). This Privacy Policy outlines how INTALE ANONYMI ETAIREIA TECHNOLOGIKON EFARMOGON ("we", "our", "us"), a Greek société anonyme with its registered office at 74 Ermou St., Athens, Greece, and Electronic Commercial Registry Number 009318501000, collects, processes, and protects your personal data. We process your Personal Data in compliance with the applicable privacy and data protection laws in force and in particular Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and implementing Law 4624/2019, as in force.

I. Collection and Processing of Personal Data

For the purposes of this Privacy Policy, "Users" refers to all visitors to the Website, including non-verified visitors and leads from the Yellow Points Program of Piraeus Bank.

We will collect and process the following personal data about you:

• Information you give us: This includes identity, contact, and marketing and communications data that you provide by filling in forms on the Website or by corresponding with us (e.g., by email or chat). This includes information you provide when you complete the contact form, subscribe to any of our services, and when you report a problem with the Website or our services. If you contact us, we will keep a record of that correspondence.
• Information we collect about you and your device: Each time you visit the Website, we automatically collect personal data, including device, content, and usage data. We collect these personal data categories using cookies, web beacons, and other similar technologies. Please refer to our Cookie section below for further details.
• Information we receive from other sources including third parties: We may receive personal data about you from various third parties, such as device data from analytics providers to the extent permitted by applicable law.

Website Visitors

For non-verified Users, the Website serves primarily marketing purposes and collects minimal data

• IP Addresses: Collected through cookies for the purposes of website functionality, security, and analytical insights.
• Contact Form Information: If non-verified Users choose to complete the contact form, we collect the following data:
  • Full Name: To identify and address you appropriately.
  • Email Address: For communication purposes.
  • Telephone Number: To contact you directly.
  • Message Content

Leads from Social Media Websites and the Yellow Points Program of Piraeus Bank

• Full Name: To identify and address you appropriately.
• Email Address: For communication purposes.
• Telephone Number: To contact you directly.
• Kind of Establishment: To tailor our commercial offer to your business needs.

II. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For data collected through cookies and the contact form, your consent is obtained.
• Legitimate Interests: For leads from the Yellow Points Program and/or promotional campaigns, processing is necessary for our legitimate interests in contacting you to enter into a commercial agreement.

III. Purpose of Data Processing

We process your personal data for the following purposes:

1. Website Functionality and Analytics: To enhance user experience and analyze website traffic.
2. Communication: To respond to inquiries - submitted through the contact form.
3. Commercial Engagement: To initiate contact and potential commercial agreements with leads from the Yellow Points Program or Intale promotional campaigns.

We will not process or anyhow share your Personal Data for purposes unrelated to those described in this Privacy Policy without first notifying you and, where required, offering you a choice as to whether or not we may use your Personal Data for this different processing purpose.

IV. Data Sharing and Transfers

We do not share your personal data with third parties except as necessary for the operation of the Website or as required by law.

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards. More specifically, when sharing your Personal Data with entities located in countries outside the EEA that do not provide for an equivalent level of data protection, we will put in place contractual guarantees in accordance with applicable data protection law. You can use the contact information below to request more information.

V. Data Security

We take our Users’ privacy very seriously. To this effect, we maintain appropriate technical, physical and organisational measures to protect your Personal Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no information security system can be totally secure. As a result, although we strive to protect your Personal Data, we cannot ensure or warrant the security of the Personal Data against unpredictable loss or unauthorized access.

VI. Your Rights

Subject to restrictions under applicable law, you have the right to request from us access, rectification, erasure, restriction and discontinuance of processing, and portability of your Personal Data and not to be subject to automated individual decision-making. Such requests can be addressed to the contact information below.

VII. Retention of Personal Data

We will only retain Personal Data for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s), for which these are processed. We will delete Personal Data when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth in applicable law.

VIII. Changes to This Privacy Policy

If we make any material changes to this Privacy Policy, we will post a revised link on the home page of the Website that indicates “Revised Privacy Policy” or a comparable notification about the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.

IX. Cookies

A cookie is a text file containing small amounts of information that is downloaded on your device's storage mechanism when you access a webpage on the Website, and that can subsequently be accessed by our web servers. Additionally, devices may use other tracking files which are similar to cookies (for example iOS devices use Website’s ‘identifier for advertisers’ (IDFA) and Android devices use Google’s Android ID). In the context of tracking within a website, the concept of a cookie will include an IDFA and an Android ID for the purpose of this Privacy Policy.

We may use cookies and/or other tracking technologies to distinguish you from other Users of the Website and to remember your preferences. In addition, it enables us to monitor how well the Website is working and to improve its functionality and fix any potential problems before they occur, as well to help develop enhancements for the new updates.

We may use the following cookies:

• Strictly necessary cookies: these are cookies that are required for the operation of Website, such as to enable you to log into secure areas. Strictly necessary cookies do not require the User’s consent.
• Performance cookies: these types of cookies recognize and count users of an Website and to see how users move around in Website. This information is used to improve the way the Website works. Performance cookies are installed only following your explicit consent.
• Functionality cookies: these cookies recognize when you return to a Website, enable personalized content and recognize and remember your preferences. Functionality cookies are installed only following your explicit consent.

If you would at any time prefer not to allow us to use this tracking technology, you can adjust the settings on your device. Details of how to do this can be found in the Settings section on your phone, tablet or other device.

X. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: help@intale.com and we shall be happy to address any queries or concerns.

If you think that your complaint has not been adequately addressed, you may have a right to lodge a complaint with the Hellenic Data Protection Authority by filling in an online complaint form, or resort to the competent court.

By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.